The Semacraft Blog

Despite your best efforts to define & document the Terms of Reference, document the scope and educate your clients on what to expect (realistically) from a product deployment, things don’t always go like they should.

Sometimes, you’re too good for your own good and your clients come to expect the moon when what can actually be realistically delivered is Mir.  Pointing them back to the TOR and Scope documents sometimes becomes an emotional, difficult process that has you and your staff wondering why you picked this website/scrm project in the first place. Read the rest of this entry »