Archive for the ‘East Africa’ tag
PIVOT25, East Africa’s First Mobile Developer Conference
PIVOT25 - Nairobi, Kenya. 14 - 15th June, 2011
PIVOT25 is East Africa’s first mobile developer challenge and conference. Happening on the 14 & 15th of June, 2011 the event enjoys the support of Nokia, the World Bank’s infoDev, Google, DEMO and Equity Bank among others. The winner of the challenge will get an opportunity to pitch at DEMO in September 2011. See the press release here.
TweetAre Kenyan Blue Chips Anti-‘Social’?
Only a measly 22% of companies listed on the Nairobi Stock Exchange have a presence on Facebook. That is despite the fact that there are 1 million Kenyans on that platform alone, the majority accessing it via mobile phone. None of the top 3 companies with a strong presence on Facebook have significant presence on retail shelves. One is a telco, the other a media house and the top company on Facebook is an airline. Read the rest of this entry »
TweetSimple Social CRM
Social CRM is a fairly new concept. I love Paul Greenberg’s definition of it because it allows me to evaluate vendor offerings. He says (tweetable version) that it’s “a company’s response to the customer’s control of the conversation”.
Any CRM system that still attempts to put customer data in a silo and generate a company-side-only view of the data is obviously a traditional CRM. Read the rest of this entry »
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